Student success part of the culture at NWTC

March 6, 2014

From ccdaily.com: “Making success part of college culture” —  Editor’s note: This article continues a series profiling nominees of the American Association of Community Colleges’ (AACC) 2014 Awards of Excellence. Featured this week are the four finalists in the category of student success. Winners in each of the six categories will be announced at the AACC Annual Convention next month.

At Northeast Wisconsin Technical College (NWTC), student success is more than a concept – it’s a part of the culture. The college’s Dream…Learn It. Live It ​initiative ensures that student success is woven into every facet of the student experience.

Every employee at NWTC is responsible for finding ways to help students master their courses, remain in college and complete some kind of credential.

“For people who are willing to work and earn that credential, helping them succeed is both a smart policy and the right choice,” said NWTC President H. Jeffrey Rafn.

Program advisors work with students from application through graduation. Four-week courses allow students to concentrate on one subject at a time while maintaining full-time status. Supplemental learning with academic coaches and tutors is available for the most difficult courses. Struggling students are identified earlier and directed to the appropriate student services.

To help students struggling financially, college employees created a food pantry, a second-hand clothing store and an employee giving campaign on campus.

What the data show

The college also improved the quality of its data, allowing for more informed decision-making.

This transformation at NWTC wasn’t always easy or comfortable — systems and assumptions had to be changed — but college leaders, faculty and staff have found ways to turn challenges into triumphs.

“The business intelligence available to us has been significantly redesigned so that we can see what helps students succeed and where they may fall through the cracks,” said Matthew Petersen, associate dean for general studies at the college.

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